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HOTEL BIEDERSTEIN

AT THE ENGLISH GARDEN IN MUNICH

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Datenschutz
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Data protection

We appreciate your interest in our website. The protection of your personal data during the collection, processing and use during your visit to our website is very important to us.

1. Personal data

Personal information is information that can be used to discover your identity. This includes your name, address, postal address and telephone number. Information that is not associated with your identity (such as the number of users of a website) is not included. You can use our online offer without revealing your identity.

When you visit our website or use our services, the device that you use to access the page automatically transmits log data (connection data) to our servers. Log information includes the IP address of the device that you use to access the website or service, the type of browser you access, the page you have previously visited, your system configuration, and the date and time information. The IP addresses are only stored if necessary to provide our services. Otherwise, the IP addresses are deleted or anonymized. We store your IP address when visiting our website for a maximum of 7 days to detect and ward off attacks.

When you request information, order e-books or make other inquiries, we ask for your name and other personal information. It is up to you to decide whether to enter this information. We store your information on specially protected servers in Switzerland. Following an appropriate examination, the EU Commission has certified Switzerland a level of data protection comparable to EU law. Data transmission from the EU to Switzerland is permitted under data protection law. Access to it is only possible to a few authorized persons. These are responsible for the technical, commercial or editorial support of the content and servers.

Insofar as the usage or traffic data are required for our services, they will be stored for a maximum of six months after collection of the data. If the data is required to fulfill existing statutory, statutory or contractual retention periods (such as invoices), that information will also be stored beyond. However, these data are locked and accessible to few, authorized persons via passwords.

Right to object to data collection in special cases and direct mail (Art. 21 DSGVO)

If the data processing on the basis of Art. 6 para. 1 lit. e or f DSGVO, you have the right at any time to object to the processing of your personal data for reasons that arise from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which a processing is based can be found in this privacy policy. If you object, we will no longer process your personal information unless we can establish compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or processing for the purpose of enforcing, pursuing or defending legal claims (Contradiction after Art. 21 Abs. 1 DSGVO).

If your personal data is processed to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail. If you object, your personal data will then no longer be used for the purpose of direct advertising (objection under Art. 21 Abs. 2 DSGVO).

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the imprint.

The right to restrict processing exists in the following cases:

  • If you deny the accuracy of your personal information stored with us, we usually need time to verify this. For the duration of the audit you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data is unlawful, you may request the restriction of data processing instead of deletion.
  • If we no longer need your personal information, but you need it to exercise, defend or enforce legal claims, you have the right to demand that your personal information be restricted instead of being deleted.
  • If you have filed an objection pursuant to Art. 21 (1) DSGVO, a balance must be made between your interests and ours. As long as it is not clear whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data may be - except for their storage - only with your consent or for the assertion, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest the European Union or a Member State.

2. Disclosure of personal data to third parties

We use your personal information only for the purpose of use by us. We do not share the data with third parties without your express consent. Insofar as we are legally obliged to do so or by court order, we will forward your data to authorized sources.

3. Use of cookies

Internet cookies are small data packets stored by your browser on your computer's hard disk drive. We use cookies on our website. Such cookies are necessary so that you can freely browse the website and use its features; this includes u. a. also access to secure areas of the site. Cookies are also necessary for the function of the shopping cart for shop orders for technical reasons.

Most browsers are set to automatically accept cookies. However, you can disable the storage of cookies or set your browser to notify you when cookies are sent.

These are cookies that are used by the Worldsoft CMS, with which this website is created, depending on the modules used:

Usercookie 365 Tage Angemeldeter User
session_name 15 Min. Session
wslanguage 15 Min. Gewählte Sprache
install_language* 15 Min. Sprache der CMS-Installation
ws_delayedPopup_* 1825 Tage Popup nur einmal zeigen
wspollsvoterid 30 Tage Umfrage/nur eine Antwort möglich
reseller_nr 90 Tage Bestimmung des Resellers
wsshopbasketid 30 Tage Shop Modul – Warenkorb
wsvote_* 15 Min. Voting Modul Erstanbieter

4. Protection of minors

Children and persons under the age of 18 should not submit any personal data to us without the consent of their parents or guardians.

5. Links to other websites

Unser Online-Angebot enthält Links zu anderen Websites. Wir haben keinen Einfluss darauf, dass deren Betreiber die Datenschutzbestimmungen einhalten.

6. CRM (Worldsoft Business Suite) and newsletter

This website uses the Worldsoft Business Suite (WBS). Provider is Worldsoft AG, Churerstrasse 158, 8808 Pfäffikon, Switzerland.

The Worldsoft Business Suite (WBS) is a CRM (Customer Relationship Management), with which data can be organized and analyzed.

If you provide us with your personal data via a web form or when placing an order, this data will be stored on the servers of Worldsoft AG in Switzerland. Following an appropriate examination, the EU Commission has certified Switzerland a level of data protection comparable to EU law. Data transmission from the EU to Switzerland is permitted under data protection law.

We refer you to our privacy policy before submitting your data. By submitting the data, you agree that we may collect, process and use your personal data in accordance with the statutory provisions.

The purpose of the use results from the context in the transmission of your data. Your data will be used for the purpose for which it was originally collected. Example: If you order a product on our website, your data will be used to create and send the invoice and for any queries.
 

Legal basis
Data processing is based on your consent (Article 6 (1) (a) GDPR). You can revoke this consent at any time. The legality of the already completed data processing operations remains unaffected by the revocation.
 
Data analysis by the WBS
The WBS enables us to subdivide prospective customers and customers according to various categories (so-called tagging). In this case, the address entries can be, for example, subdivided by gender, personal preference (e.g., vegetarian or non-vegetarian) or customer relationship (e.g., customer or potential customer).
 
storage time
The data deposited with us will be stored until your consent is revoked. After revoking your consent, your data will be deleted both from our servers and from the servers of Worldsoft AG. For further information, please refer to the privacy policy of Worldsoft AG:

www.worldsoft.info/5765.

Newsletter data

With the Worldsoft Business Suite (WBS) can u.a. the dispatch of newsletters can be organized and analyzed. The data entered by you for the purpose of receiving the newsletter is stored on the servers of Worldsoft AG.

If you would like to receive the newsletter offered on the website, we will need an e-mail address or phone number for SMS, as well as information that allows us to verify that you are the owner of the given e-mail address or telephone number and agree to the receipt of the newsletter. Further data are not collected or only on a voluntary basis. We use this data exclusively for the delivery of the requested information and do not pass it on to third parties.

The data entered by you for the purpose of newsletter subscription is stored on the servers of Worldsoft AG.

The processing of the data entered into the newsletter registration form takes place exclusively on the basis of your consent (Art. 6 (1) lit. DSGVO). The granted consent to the storage of the data, the e-mail address and their use for sending the newsletter can be revoked at any time, for example via the "unsubscribe" link in the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation.

The data deposited with us for the purpose of obtaining the newsletter will be saved by us from the newsletter until your cancellation and will be deleted after cancellation of the newsletter. Data that has been stored for other purposes with us (such as e-mail addresses for the members area) remain unaffected.
 

Data analysis by the WBS
If we send out newsletters with the help of the WBS, we can determine if a newsletter message has been opened and which links have been clicked on.
 
The WBS also allows us to subdivide the newsletter recipients into different categories (so-called tagging). In this case, the newsletter recipients can be e.g. subdivided by gender, personal preference (e.g., vegetarian or non-vegetarian) or customer relationship (e.g., customer or potential customer). In this way, the newsletters can be better adapted to the respective target groups. For more information visit: www.worldsoft.info/5243/wbs
 
If you do not want an analysis by the HBS, you have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter message.
 
Data that has been stored for other purposes with us (for example, e-mail addresses for the members area, address information for the billing) remain unaffected.

7. Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by the users are usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online offering by users, to compile reports on the activities within this online offering and to provide us with other services related to the use of this online offer and internet usage. In this case, pseudonymous usage profiles of the users can be created from the processed data.

We only use Google Analytics with activated IP anonymization. This means that the IP address of the users will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The IP address submitted by the user's browser will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly; Users may also prevent the collection by Google of the data generated by the cookie and related to their use of the online offer as well as the processing of such data by Google by downloading and installing the browser plug-in available under the following link: http: // tools.google.com/dlpage/gaoptout?hl=de.

Mobile users also have the option of OptOuts for storing cookies:
Google Analytics deaktivieren

For more information about Google's use of the Google data, hiring and opt-out options, please visit Google's websites at: www.google.com/intl/en/policies/privacy/partners/ ("Google's use of your data when using our or our apps Partners "), www.google.com/policies/technologies/ads (" Use of Data for Advertising "), www.google.com/settings/ads (" Managing Information Google Uses to Show You Advertisements ") and www. google.com/ads/preferences/ ("Determine Which Ads Google Shows You").

8. Social media with Shariff module

The usual social media plug-ins (shown as buttons on the website) transfer the user data to the social platforms (Facebook & Co) each time a page is viewed. Some of these plugins give social networks information about your surfing behavior. You do not have to be logged in or be a member of the network.
 
We use the Shariff module on our website. A Shariff button does not establish direct contact between a social network and you until you actively click on the Share button.
Shariff thus prevents users from leaving a digital track on every page they visit and improves data protection.
 
You can like, + 1en or tweet with the Shariff module - the respective social network does not receive more information.

9. Plugins und Tools

DISQUS – Comment platform

For commentary e.g. For blog posts, this site uses the DISQUS platform. DISQUS is an online public comment sharing platform where users can log in and create profiles to engage in conversations with like-minded people and enjoy an interactive experience.

If you write comments on blog posts and create a profile for yourself, use DISQUS. This means that your profile data and IP address will be transmitted to this company and stored on the company's servers in the US. The provider of this site has no influence on this data transfer.

They can avoid this by not creating a user profile in DISQUS.

The DISQUS privacy information can be found here:
https://help.disqus.com/terms-and-policies/disqus-privacy-policy

Google Web Fonts

This site uses so-called web fonts from Google for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

However, for this purpose, the browser you use does not connect to Google's servers, but accesses the Worldsoft servers in Switzerland. Google is not aware that your website has been accessed through your IP address. However, Worldsoft obtains knowledge of your IP address as part of the use of the website. The handling of your IP address is described in point 1, paragraph 2 of this privacy policy.

The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. If your browser does not support web fonts, a default font will be used by your computer.

Google Maps

This site uses the mapping service Google Maps via an API. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored on a Google server in the United States. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an attractive presentation of our online offers and an easy findability of the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

For more information about how to handle user data, please refer to the Google Privacy Policy: https://www.google.de/intl/de/policies/privacy/.

YouTube

Our website uses plugins from the Google-powered YouTube page. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit one of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. It tells the YouTube server which of our pages you've visited.
If you're logged into your YouTube account, YouTube will allow you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information about how to handle user information, please refer to the YouTube Privacy Policy

: www.google.de/intl/de/policies/privacy.

10. Contact

Click here for our contact details (Impressum)

Your victims rights

You can always exercise the following rights under the contact details provided:
Information about your stored data and their processing,

  • Correction of incorrect personal data,
  • Deletion of your stored data,
  • Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations,
  • Objection to the processing of your data by us and

Data portability, if you have consented to the data processing or have concluded a contract with us.
If you have given us your consent, you can withdraw it at any time with effect for the future.
You can always contact the supervisory authority responsible for you with a complaint. Your competent supervisory authority is based on the state or canton of your domicile, work or alleged violation. A list of supervisory authorities with addresses for Germany (for the non-public sector) and Switzerland and Austria (European Data Protection Supervisor) can be found at:

www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

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